This website and the mobile application under the name and style ‘Ventallout’ is owned and managed by CrestlineBiz Solutions, a company registered under the Companies Act, 2013. 

Your access to and use of this website/application is subject to the following terms and conditions of use and all applicable laws. By accessing and browsing this website/application, you are deemed to have read and accepted and agreed to be bound by this disclaimer. 

These terms of use (“Terms of Use”) is an electronic record in the form of an electronic contract formed under Information Technology Act, 2000 and the rules made thereunder as applicable and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. These Terms of Use and the privacy and cookies policy do not require any physical, electronic or digital signature. 

This Terms of Use are published and shall be construed in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 under the Information Technology Act, 2000 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the intermediary's computer resource by any person.  

If you browse the Website (defined hereinafter) and/or use the Application (defined hereinafter) or use our Services (defined hereinafter) in any way, you accept, agree to comply with and be bound by this Agreement (defined hereinafter) which forms a binding Agreement between you and Ventallout (defined hereinafter).

If you do not wish to be bound by this Agreement, please do not access and use this Website and/or Application or use our Services in any way.


For the purposes of the Terms of Use:

1.1 “Agreement” shall mean the Terms of Use, the privacy and cookies policy and other policies of Ventallout;

1.2 “Application” shall mean the application supplied by CrestlineBiz Solutions for Ventallout and downloaded and installed by you on your mobile device, tablet, laptop, computer, etc.;

1.3 “Ventallout”, “we”, “our”, “us” and “Company” shall mean CrestlineBiz Solutions, a company registered under the Companies Act, 2013.

1.4 “CrestlineBiz Solutions Entities” shall have the meaning as set out in Clause 15.1;

1.5 “Force Majeure” shall have the meaning as set out in Clause 15.8; 

1.6 “Service” or “Services” shall mean the service related to social network platform where users can vent out their frustration and share their views on specific category of topics such as- politics, entertainment, current affairs, confession, relationship, daily drag, customer grievance etc. and shall include such other services that the Company may provide via the Website/Application from time to time;

1.“User” or “Users” shall have the meaning as set out in Clause 3.1;

1.8 “Website” shall mean the website;

1.9 “Website/Application content” shall have the meaning as set out in Clause 16.1;

1.10 “you”, “yourself”, “yourselves” and “your” shall mean a user, who meets the eligibility criteria set out below;

1.11 “your content” shall have the meaning as set out in Clause 8.1.


2.1 Ventallout is a social network platform where users can vent out their frustration and share their view on specific category of topics such as - politics, entertainment, current affairs, confession, relationship, daily drag, grievance etc. The platform allows for users to be anonymous unless they disclose their real name or photos on the Website/Application. 


3.1 User means any individual or business entity/organization that legally operates and uses and has the right to use the Services provided by Ventallout. Our Services are available only to those individuals or entities who can execute legally binding contracts under the applicable law. Therefore, in case of individuals, a user must not be a minor i.e. user(s) must be at least 18 (eighteen) years of age to be eligible to use our Services (“User”).


4.1  In order to access the features of our Service, you must set up an account with us using the online registration form. While creating your account, you must provide accurate and complete information including name, email address, gender, date of birth etc. You may access your account by entering your user ID and password. You are solely responsible for the activity that occurs on your account and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.

4.2  Our website is an anonymous platform for sharing views and posts. However, if you submit your real name and real photos, it is the responsibility of the User and we will not be held liable for disclosing this information to others. The photos uploaded as your profile picture must not be pornographic, obscene or of any offensive nature. We have the right to deny publishing of any profile photo at our sole discretion.

4.3  Personal profile information must also comply with the provisions of Clause 6 and Clause 9.

Please see our privacy and cookies policy to know more about how your personal information would be used.


5.1 Subject to the terms and conditions of the Agreement, you may:

5.1.1 view pages from our Website/Application in a web/mobile browser;

5.1.2 download pages from our Website/Application for caching in a web/mobile browser;

5.1.3 print pages from our Website/Application;

5.1.4 stream audio and video files from our Website/Application; and

5.1.5 use Services by means of a web/mobile browser,

5.2 Except as expressly permitted under Clause 5.1 hereinabove or the other provisions of the Agreement, you must not download any material from our Website/Application or save any such material to your computer or mobile or any other device.

5.3 You may only use our Website/Application for your own personal use, and you must not use our Website/Application for any other purposes.

5.4 Except as expressly permitted by the Agreement, you must not edit or otherwise modify any material on our Website/Application.

5.5. Unless you own or control the relevant rights in the material, you must not, without our written consent:

5.5.1 republish the material from our Website/Application (including republication on another website/application);

5.5.2 license/sub-license material from our Website/Application;

5.5.3 show any material from our Website/Application in public;

5.5.4 exploit material from our Website/Application for a commercial purpose; or;

5.5.5 redistribute material from our Website/Application.

5.6 We reserve the right to restrict access to areas of our Website/Application, or indeed our whole Website/Application, at our discretion. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our Website/Application.


6.1 You must not:

6.1.1 use our Website/Application in any way or take any action that causes, or may cause, damage to the Website/Application or impairment of the performance, availability or accessibility of the Website/Application;

6.1.2 use our Website/Application in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

6.1.3. violate any security features of our Website/Application 

6.1.4 use our Website/Application to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer/mobile software;

6.1.5 conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Website/Application without our express written consent;

6.1.6 access or otherwise interact with our Website/Application using any robot, spider or other automated means;

6.1.7 use data collected from our Website/Application for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

6.2 You must not use data collected from our Website/Application to contact individuals, companies or other persons or entities.

6.3 You must ensure that all the information you supply to us through our Website/Application, or in relation to our Website/Application is true, accurate, current, complete and non-misleading.


7.1 Registered Users will have access to such additional features on our Website/Application as we may from time to time determine, which may include: 

7.1.1 facilities to complete a detailed personal profile on the Website/Application, to publish that profile on the Website/Application, and to restrict the publication of that profile to particular groups or individuals registered on the Website/Application;

7.1.2 facilities to create a vent, write a comment, chat with other users, access a list of experts for specific advice and share information amongst group members;

7.1.3 the facility to send private messages via the Website/Application to particular groups or individuals registered on the Website/Application; and

7.1.4 the facility to post and publish text and media on the Website/Application.

7.2 You acknowledge that we cannot be held responsible for the behavior of our Users, either on or off the Website/Application, and we cannot guarantee that any information provided by a User is true, accurate, complete, current and not misleading; and subject to Clause 15.1 you will not hold us liable in respect of any loss or damage arising out of any user behavior or user information.

7.3 You agree to the publication of posts relating to you, by others, on our Website/Application. You acknowledge that such posts may be critical or defamatory or otherwise unlawful; and, subject to Clause 15.1, you agree that you will not hold us liable in respect of any such posts, irrespective of whether we are aware or ought to have been aware of such posts.

7.4 Polling: We have a fair and unbiased system of polls which we calculate through automated system. We will not be responsible for any disputes regarding results or technical error relating to them.

7.5 Pictures: We allow Users to capture frustrating moments and share on the platform. Do not post other people's pictures or videos without consent: Do not post without asking, whether it's a friend or a photographer. It could be breach of privacy or copyright and Ventallout will not be held responsible for any breach of privacy by any User by posting a picture taken without consent.


8.1 In the Agreement, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us on our Website/Application for storage or publication on, processing by, or transmission via, our Website/Application.

8.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt and publish your content on and in relation to this Website/Application and any successor website/application.

8.3 You grant to us the right to sub-license the rights licensed under Clause 8.2 hereinabove.

8.4 You grant to us the right to bring an action for infringement of the rights licensed under Clause 8.2 hereinabove.

8.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you represent and warrant that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

8.6 You may edit your content to the extent permitted using the editing functionality made available on our Website/Application.

8.7 Without prejudice to our other rights under the Agreement, if you breach any provisions of the Agreement in any way, or if we reasonably suspect that you have breached the provisions of the Agreement in any way, we may delete, unpublish or edit any or all of your content.


9.1 You represent and warrant that your content will comply with the provisions of the Agreement.

9.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

9.3 We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content or communications posted via the Website/Application or endorse any opinions expressed via the Website/Application. You understand that by using our Services, you may be exposed to content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All content is the sole responsibility of the person who originated such content. We may not be able to monitor or control all the content posted via the use of our Services and, we cannot take responsibility for such content

9.4 You, being the originator of your content, are responsible for any of your content that you upload, post, publish, transmit or otherwise make available on the Website/Application. You represent that you have obtained all relevant consents and approvals (if applicable) in order to post your content. You further represent that your content will be in accordance with applicable law. You acknowledge that Ventallout does not endorse any of your content on the Website/Application and is not responsible or liable for any of your content. Ventallout reserves the right to disable access to any of your content on the Website/Application. 

9.5 Your content, and the use of your content by us in accordance with the provisions of the Agreement, must not:

9.5.1 be libelous or maliciously false;

9.5.2 be obscene or indecent;

9.5.3 infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or any other intellectual property right;

9.5.4 infringe any right of confidence, right of privacy or right under data protection legislation;

9.5.5 constitute negligent advice or contain any negligent statement;

9.5.6 constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;

9.5.7 be in contempt of any court, or in breach of any court order;

9.5.8 be in breach of racial or religious hatred or discrimination legislation;

9.5.9 be blasphemous;

9.5.10 be in breach of official secrets legislation;

9.5.11 be in breach of any contractual obligation owed by any person;

9.5.12 depict violence in an explicit, graphic or gratuitous manner;

9.5.13 be pornographic, lewd, suggestive or sexually explicit;

9.5.14 be untrue, false, inaccurate or misleading;

9.5.15 consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

9.5.16 constitute spam;

9.5.17 be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or

9.5.18 cause annoyance, inconvenience or needless anxiety to any person.

9.6 Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behavior on the internet.

9.7 You must not use our Website/Application to link to any website/application or web/mobile page consisting of or containing material that would, were it posted on our Website/Application, breach the provisions of the Agreement.

9.8 You must not submit to our Website/Application any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

9.9 You will not engage in unlawful multi-level marketing, such as a pyramid scheme. 

9.10 You will not solicit login information or access an account belonging to someone else without his/her consent.


10.1 If you learn of any unlawful material or activity on our Website/Application, or any material or activity that breaches the provisions of the Agreement, please let us know immediately.

10.2 Should you find any of the material posted objectionable, you can immediately report to the admin using the “Report Abuse” flag icon. The post will be flagged for admin and upon review appropriate action will be taken.

10.3 Should you find a particular user offensive (for any reason), you can use the “Report Abuse” flag icon to block such user. Once you take action, it cannot be undone and all vents posted by the blocked user will not be visible to you in future on the Website/Application. 

10.4 Should you not be interested in a particular vent (for any reason), you can use the “Report Abuse” flag icon to block such vent. Once you take action, it cannot be undone and the thread of that particular vent will not be visible to you in future on the Website/Application. This is to safe guard your interest and your preference on the platform.

10.5 You can let us know about any such material or activity by email or using our abuse reporting form on our Website/Application.


11.1 Without prejudice to our other rights under the provisions of the Agreement, if you breach the provisions of the Agreement in any way, or if we reasonably suspect that you have breached the provisions of the Agreement in any way, we may: 

11.1.1 send you one or more formal warnings;

11.1.2 temporarily suspend your access to our Website/Application;

11.1.3 permanently prohibit you from accessing our Website/Application;

11.1.4 block computers/mobiles or other devices using your IP address from accessing our Website/Application;

11.1.5 contact any or all of your internet service providers and request that they block your access to our Website/Application;

11.1.6 commence legal action against you, whether for breach of contract or otherwise; and/or

11.1.7 suspend or delete your account on our Website/Application.

11.2 Where we suspend or prohibit or block your access to our Website/Application or a part of our Website/Application, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).


12.1 Term: This Agreement begins on the date you first use our Services and continues as long as you have an account with us.

12.2 Termination for Breach: 

12.2.1 Ventallout reserves the right to deny access to particular Users to any/all of its Services without any prior notice/explanation in order to protect the interests of Ventallout and/or other Users. Ventallout reserves the right to limit, deny or create different access to the Website/Application and its features with respect to different Users. 

12.2.2 We reserve the right to terminate your account or your access to the Website/Application immediately, with or without notice to you, and without liability: if you have violated any of the terms of the Agreement; if you have furnished us with false or misleading information; pursuant to requests by law enforcement or other government agencies; in case of unexpected technical or security issues or problems; in case of discontinuance or material modification to the Services (or any part thereof); and/or in case of interference with use of our Website/Application by others.

12.2.3 In the event of termination by you or us, your account will be disabled and you will not be granted access to your account or any information or content contained in your account. In the event the account has been terminated by us, you will not attempt to create another account for accessing and using the Website/Application without the written consent of Ventallout.

12.2.4 The Agreement shall remain in full force and effect while you have an account with us. Even after termination of your account with us, certain provisions of the Agreement will remain in effect, including but not limited to, such as Intellectual Property Rights (Clause 16) and Indemnity (Clause 17). You agree that we will not be liable to you or any third party for taking any of these actions.

12.2.5 Notwithstanding the termination of the Agreement, you shall continue to be bound by the terms of the Agreement in respect of your prior use of this Website/Application and all matters connected with, relating to or arising from such use.


As a precondition to your use of the Services, you represent and warrant that:

13.1 The information you provide to Ventallout is accurate and complete. Ventallout is entitled, at all times, to verify the information that you have provided and to refuse the Services or use of the Website/Application without providing any reasons whatsoever.

13.2 You will only use our Services using authorized means. You are responsible to check and ensure you download the correct Application for your device or open the correct Website in your computer/any other device. Ventallout shall not be liable if you do not have a compatible device to open the Website or if you download the wrong version of the Application for your device. Ventallout reserves the right to terminate your use of our Services and the use of the Website/Application should you use our Services or Website/Application with an incompatible or unauthorized device.  

13.3 You specifically authorize us to use, store or otherwise process your “sensitive personal data or information” (as such term is defined in Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011) in order to provide the Services to you. Subject to applicable law, all information provided to us by you shall be deemed to be our information to use as we desire.

13.4 You will obey all applicable laws related to the matters set forth herein, and will be solely responsible for any violations of the same.


14.1 We do not represent or warrant:

14.1.1 the completeness or accuracy of the information published on our Website/Application;

14.1.2 that the material on the Website/Application is up to date; or

14.1.3 that the Website/Application or any service on the Website/Application will remain available.

14.2 We reserve the right to discontinue or alter any or all of our Website/Application services, and to stop publishing on our Website/Application, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in the provisions of the Agreement, you will not be entitled to any compensation or other payment upon such discontinuance or alteration of any Website/Application services.

14.3 To the maximum extent permitted by applicable law and subject to Clause 15.1, we exclude all representations and warranties relating to the subject matter of the provisions of the Agreement, our Website/Application and the use of our Website/Application.

14.4 The advice or information provided by experts via the Website/Application is provided for informational purposes only and cannot be considered a substitute for examination by a doctor or other mental health professional. You are advised strongly against relying solely on, or make decisions based solely on advice provided by any expert.

14.5 You understand and agree that although an Expert may be a counsellor, therapist or other mental health professional, Ventallout disclaims any and all liability for any consultation and therapy services rendered by an Expert to you through the Website/Application. You further acknowledge and agree that you take full responsibility for the decision to access a Expert through the Website/Application and to continue to interact with such individual(s), and that the role of Ventallout is strictly limited to providing access to such Experts to you.

14.6 Use of the services is not for emergencies. If you think you have a medical or mental health emergency, or if at any time you are concerned about your care or treatment, please go to the nearest hospital or health care provider.

14.7 The Website/Application is not a suicide helpline platform. If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you may discontinue use of the services immediately at your discretion and please notify appropriate police or emergency medical personnel. If you are thinking about suicide, immediately call a suicide prevention helpline such as Aasra (91-9820466726).

14.8 Your use of information provided on the Website/Application and availing of services on the website is solely at your own risk. Ventallout is not and will not in any manner be involved in the practice of medicine or the provision of medical care.

14.9 Your use of the chat function on the Website/Application is at your discretion and you agree that the chat room so provided may not have a moderator. You will be responsible for your own behavior and bound by the Terms of Use and the Privacy Policy of Ventallout at all times. 


15.1 Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an ‘as is’ and ‘as available’ basis. The CrestlineBiz Solutions Entities” refers to CrestlineBiz Solutions and its affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors. Without limiting the foregoing, to the maximum extent permitted under applicable law, the CrestlineBiz Solutions Entities disclaim all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose, or non-infringement. The CrestlineBiz Solutions Entities make no representation or warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (ii) any harm to your computer/mobile system, loss of data, or other harm that results from your access to or use of the Services; (iii) the deletion of, or the failure to store or to transmit, any content and other communications; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the CrestlineBiz Solutions Entities or through the Services, will create any representation or warranty not expressly made herein.

15.2 Nothing in the provisions of the Agreement will:

15.2.1 limit or exclude any liability for death or personal injury resulting from negligence;

15.2.2 limit or exclude any liability for fraud or fraudulent misrepresentation;

15.2.3 limit any liabilities in any way that is not permitted under applicable law; or

15.2.4 exclude any liabilities that may not be excluded under applicable law.

15.3 The limitations and exclusions of liability set out in this Clause 15 and elsewhere in the provisions of the Agreement: 

15.3.1 are subject to Clauses 15.1 and 15.2; and

15.3.2 govern all liabilities arising under the provisions of the Agreement or relating to the subject matter of the Agreement, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in the provisions of the Agreement.

15.4 To the extent that our Website/Application and the information and services on our Website/Application are provided free of charge, we will not be liable for any loss or damage of any nature. 

15.5 The information, recommendations and/or Services provided to you on or through the Website/Application are for general information purposes only and do not constitute advice. CrestlineBiz Solutions will take reasonable steps to keep the Website/Application and its contents correct and up to date but does not guarantee that the contents of the Website/Application are free of errors, defects, malware and viruses or that the Website/Application are correct, up to date and accurate.  

15.6 We shall not be liable for any damages resulting from the use of, or inability to use, the Website/Application, including damages caused by malware, viruses or any incorrectness or incompleteness of the information on the Website/Application. 

15.7 We shall further not be liable for damages resulting from the use of, or the inability to use, electronic means of communication with the Website/Application, including but not limited to, damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses. 

15.8 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. We shall not be held liable for any failure or delay in performing the Services where such failure arises as a result of any act or omission, which is outside our reasonable control such as unprecedented circumstances, overwhelming and unpreventable events caused directly and exclusively by forces of nature or an act of god that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties (“Force Majeure”).

15.9 We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we shall not be held liable in the unlikely event of a breach in our secure computer servers or those of third parties other than as required under applicable law.

15.10 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

15.11 We will not be liable to you in respect of any loss or corruption of any data, database or software.

15.12 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

15.13 We do not represent or endorse the accuracy or reliability of any information or advertisements contained on, distributed through, or linked, downloaded or accessed from or contained on the Website/Application, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service. 

15.14 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the use of our Services (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

15.15 Notwithstanding anything to contrary in the provisions of the Agreement, CrestlineBiz Solutions’s entire and aggregate liability to you under and in relation to the Agreement or otherwise shall not exceed Indian Rupees One Hundred only (INR 100/-) or the amount of fee, if any, paid by you to CrestlineBiz Solutions under the relevant order to which the cause of action for the liability relates.

15.16 While Ventallout carries out limited background checks and verifications on all Experts, you understand and acknowledge that Ventallout does not endorse, recommend, warrant or guarantee to qualifications, expertise, claims or background of any Expert, or any service, advice, opinion, recommendation provided by an Expert. Nothing contained in these Terms, the Website/Application or on any third party site shall be considered as an endorsement, recommendation, referral, verification, warranty or guarantee with respect to (a) any Expert; (b) the Website/Application or (c) any service, advice, opinion, recommendation made available via the Website/Application or (d) the validity, accuracy, availability, completeness, safety, legality, quality or applicability of any information made available via the Website/Application.


16.1 CrestlineBiz Solutions is the sole owner or lawful licensee of all the rights to the Website/Application and its content. “Website/Application content” means its design, layout, text, images, graphics, sound, video, etc. The Website/Application content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Website/Application and its content shall remain with Ventallout. 

16.2 All rights, not otherwise claimed under this Agreement or in the Website/Application, are hereby reserved. The information contained in this Website/Application is intended solely to provide general information for the personal use of the reader who accepts full responsibility for its use. 

16.3 You may access the Website/Application, avail of the features, facilities and Services for your personal or internal requirements only. You are not entitled to duplicate, distribute, create derivative works of, display, or commercially exploit the Website/Application content, features or facilities, directly or indirectly, without our prior written permission. 

16.4 Copyright

16.4.1 All content on this Website/Application is the copyright of CrestlineBiz Solutions except the third-party content and link to third party website on our Website/Application, if any. 

16.4.2 Systematic retrieval of Ventallout content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from CrestlineBiz Solutions is prohibited.  

16.4.3 In addition, use of the content for any purpose not expressly permitted in the Agreement is prohibited and may invite legal action. As a condition of your access to and use of Services, you agree that you will not use the Website/Application to infringe the intellectual property rights of others in any way. Ventallout reserves the right to terminate the account of a User upon any infringement of the rights of others in conjunction with use of the Service, or if Ventallout believes that User’s conduct is harmful to the interests of Ventallout, its affiliates, or other Users, or for any other reason in Ventallout 's sole discretion, with or without cause.

16.5 Trademarks

16.5.1 Our logos and our other registered and unregistered trademarks are trademarks belonging to us. We give no permission for the use of these trademarks and such use may constitute an infringement of our rights. 

16.5.2 The third party registered and unregistered trademarks or service marks on our Website/Application are the property of their respective owners and, unless stated otherwise in the provisions of the Agreement, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

16.6 This intellectual property rights clause will survive this Agreement and your use of the Services. 


17.1 The User shall defend, indemnify and hold, CrestlineBiz Solutions, its affiliates, its licensors, and each of their officers, directors, other Users, employees, attorneys and agents, harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with the:

17.1.1 violation or breach of the Agreement or any applicable law or regulation, whether or not referenced herein;

17.1.2 violation of any rights of the Company or any third party including without limitation any copyright, property, or privacy right. 

17.1.3 use or misuse of the Website/Application or our Services.

17.2 This indemnity clause will survive this Agreement and your use of the Services. 


18.1 Third party websites

18.1.1 The Website may contain links to other Websites ("Linked Sites"). The Linked Sites are not under the control of the Company. We are not responsible for the content of any Linked Site, including, without limitation to, any link contained in a Linked Site, or any changes or updates to a Linked Site.

18.1.2 We have no control over third party websites and their content, and subject to Clause 15.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

18.1.3 We are not responsible for any form of transmission, whatsoever, received by the User from any Linked Site. We are providing these links only for convenience, and the inclusion of any such link does not imply endorsement by the Website, of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.

18.1.4 On accessing the Linked Sites, you shall be governed by the terms of use, privacy policy and such other additional policies of the Linked Sites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, products, services or other materials available on or through any Linked Sites or for any errors, defamatory content, libel, slander, omissions, falsehoods, obscene content, pornographic material, or any profanity contained therein.

18.2 Competitions 

18.2.1 We may run and promote competitions on the Website/Application from time to time and such competition will be subject to the terms and conditions as published by us on the Website/Application.

18.2.2 Competitions will be subject to separate terms and conditions (which we will make available to you as appropriate).

18.2.3 All decisions made by us in respect of the competition or in respect of any other matter or dispute arising from the competition shall be final and binding on the Users.

18.3 Variation

18.3.1 We may revise the Terms of Use and other provisions of the Agreement from time to time.

18.3.2 The revised Terms of use and other provisions of the Agreement shall apply to the use of our Website/Application from the date of publication of the revised Term of Use and other provisions of the Agreement on the Website/Application, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of the Terms of Use and other provisions of the Agreement.  

18.3.3. These Terms of Use and other provisions of the Agreement are subject to revision by us at any time and hence the Users are requested to carefully read these Terms of Use and other provisions of the Agreement from time to time before using the Website/Application. The revised Terms of Use and other provisions of the Agreement shall be made available on the Website/Application. You are requested to regularly visit the Website/Application to view the most current Terms of Use and other provisions of the Agreement. You can determine when Ventallout last modified any part of the Agreement by referring to the "Last Updated" column provided on top of the page in this Terms of Use. Ventallout may require you to provide your direct or indirect consent to any update in a specified manner before further use of the Website/Application. If no such separate consent is sought, your continued use of the Website/Application, following such changes, will constitute your acceptance of those changes. If a separate consent is sought and if you do not give your express consent to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the Website/Application, and you will be required to stop using the Website/Application.

18.4 Assignment

18.4.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under the Agreement. 

18.4.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under the Agreement.

18.5 Interpretation, Severability and Waiver

18.5.1 Headings are for convenience sake only and shall not be used to construe the terms of the Agreement. 

18.5.2 If any term of the Agreement is found invalid or unenforceable by any court of competent jurisdiction, that term will be severed from the Agreement. 

18.5.3 Any failure or delay by Ventallout to enforce or exercise any provision of the Agreement, or any related right, shall not constitute a waiver by Ventallout of that provision or right. The exercise of one or more of Ventallout’s rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to Ventallout under the Agreement or in law or at equity. Any waiver by Ventallout shall only be made in writing and executed by a duly authorized officer of Ventallout.

18.6 Notice: 

18.6.1 All notices with respect to the Agreement from Ventallout will be served to you by email or by general notification on the Website/Application. Any notice provided to Ventallout pursuant to the Agreement should be sent to:-

18.7 Principal to Principal Relationship: 

18.7.1 You and Ventallout are independent contractors, and nothing in the Agreement will be construed to create a partnership, joint venture, association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between you and Ventallout. You and Ventallout have entered the Agreement on principal to principal basis.

18.8 Entire Agreement

18.8.1 This Terms of Use together with our privacy and cookies policy shall constitute the entire agreement between you and us in relation to your use of our Website/Application and shall supersede all previous agreements between you and us in relation to your use of our Website/Application.

18.9 Successors and No Third-Party Beneficiaries: 

18.9.1 This Agreement is binding upon and shall inure to the benefit of both parties and their respective successors, heirs, executors, administrators, personal representatives, and permitted assigns. No third party shall have any rights hereunder.

18.10 Governing Law and Jurisdiction

18.10.1 The Agreement shall be governed by the laws of India and the courts of Delhi shall have the exclusive jurisdiction.


19.1    We may charge for chat, audio, and/or video based counselling/ therapy sessions. Before availing any such Service, the user will be notified of the applicable charges for the said Service. It is to be noted that while availing the chat, audio or video based counselling/ therapy sessions, the user will be bound by the Terms of Use and Privacy Policy of VentAllout and also be bound by the terms (if any) mentioned for specific Service(s).

19.2    Please note that the charges paid by a customer, are not refundable. However, in the event a customer, is not satisfied with the service provided by Ventallout, then they may send a mail to Ventallout will review each such mail on a case to case basis, and may refund the charges paid, if it deems fit.

The decision of Ventallout on any such matter shall be final and binding and acceptable to the user.

Please note the specific refund policy in the event of the following services and circumstances:

19.3    Call Therapy: Call Therapy is a short call services available for user to vent their anger or stress with our customer care executive. During such service, the user understand that no therapy will be provided for which an appointment needs to be sort with our expert. To avail Call Therapy services, the user will make a payment through the payment gateway post which an OTP will be shared with the user. The OTP need to be input after dialling the call centre and upon authentication, the call with be connected to available agent. The OTP can be used only once and no refund will be provided after making the payment. All calls will be recorded for training and monitoring purposes. The customer agrees that all requests for chat sessions are serviced on a first come first serve basis. 

19.4    Appointments (Audio/Video):

19.4.1    Audio/Video call with Experts – Is a session with our experts and therapist where you can seek counselling, suggestion, and advice. The user will have to share his video screen if opting for video session in all instances. For any services purchased, the Ventallout team shall make 2 attempts to reach the customer for confirmation of the services. In case, the customer fails to respond within 7 days of the last communication, the service will be treated as consumed and no refunds shall be provided by Ventallout. 

19.4.2    In case, of technical difficulties during or at the time of the session, Ventallout will check with their service providers. If the case is adjudged to be genuine, the appointment shall be rescheduled.

19.4.3    For Audio and Video Sessions, in case, the customer fails to turn up at the time of the appointment, Ventallout will reschedule the session only once. If the customer still does not turn up the second time, the appointment will be treated as consumed and no refunds shall be provided by Ventallout.

19.4.4    For any reschedules, the customer needs to inform Ventallout at least 24 hours in advance

19.5    User(s) can make payments through any of the following available options:

19.5.1    Internet Banking

19.5.2    Debit/ Credit Cards

19.6    The User agrees and accepts that all nuances and modalities relating to making payment using Internet Banking/ Debit/Credit Cards (“Virtual Payment Mode”) shall be separately governed by arrangement(s) / terms and conditions between the User and the relevant banks. We shall not be responsible, in any manner whatsoever, for any liability that may arise in relation to the Virtual Payment Modes (including any fraudulent transaction). 

19.7    While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to (a) lack of authorization for any transactions; (b) any payment issues arising out of the transaction or (c) decline of such transaction for any reason.

19.8    You understand, accept and agree that the payment facility provided by us, is neither a banking nor financial service.

19.9    Ventallout reserves its right to change the charges for Services, at any time, without the requirement of any prior intimation to the User. Any such change shall be binding and effective on the User.


20.1 In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Mrs. Namita Mittal

e-mail address:

20.2 Ventallout may change the aforesaid details from time to time. 


21.1 If you have any questions or concerns about the Terms of Use or any provisions of the Agreement, the practices of the Website/Application, or your dealings with the Website/Application, please contact us at:

Name: Mrs. Namita Mittal

e-mail address:

CrestlineBiz Solutions LLP
D-22, Green Park (Main), New Delhi -110016
Ph - +91-11-42639677



Vent & Earn Program

Vent & Earn is a cashback program to encourage users to share their feelings and opinions on the platform. 

How it works

I.    Sign-up to VentAllOut platform through the web or download the app (Android/ iOS).

II.    Choose your preferred language.

III.    Go to “Create Vent” or “Comment”.

IV.    Write an interesting and thought-provoking opinion or share your feeling.

V.    Hit “Vent now” button. 

VI.    Upon submission, you will be notified if you have won any cashback or not.

VII.    If you have won, the amount will be credited to your Paytm wallet.

VIII.    Don’t be disheartened if you don’t win, keep writing and you will be rewarded.

Earn while you Vent!

Terms and Conditions

1.    The program is available to all users having Indian mobile no.

2.    The submission should be meaningful and preferably a minimum of 100 words for each new vent and minimum 50 words for comment

3.    Submission should not have any abusive or anti-national content.

4.    Content should be original and should not be plagiarized content.

5.    Cashback is at the discretion of the program manager and no dispute in this regard will be entertained.

6.    All decisions taken by VentAllOut team will be considered final.

7.    All cashback will be processed through Paytm. The user must ensure that they have a working Paytm wallet to receive the cashback.

8.    All payout transferred to the Paytm wallet will require a lead time of 48 hours excluding public holiday.

9.    No queries will be entertained if the cashback message is rejected from your Paytm wallet.

10.    The cashback notified to you on the screen is not final and will be vetted against the policies and guidelines of the program. If it adheres to the guidelines, then the cashback will be processed.

11.    Management of VentAllOut reserves the right to cease/discontinue the cashback campaign without prior notification to the users.

Talk Freely

Mood Board